Refund & Returns Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility
To be eligible for a return:
- Your item must be in the same condition that you received it: unopened, unused, and in its original packaging
- You must provide a receipt or proof of purchase
To start a return, contact us at blissfuels@gmail.com.
Items sent back without first requesting a return will not be accepted.
Damages or Incorrect Items
Please inspect your order upon delivery. If the item is damaged, defective, or incorrect, contact us immediately at blissfuels@gmail.com so we can make it right.
Non-Returnable Items
We do not accept returns for:
- Perishable goods (e.g. food, flowers, plants)
- Custom or personalized products
- Personal care items (e.g. opened beauty or wellness products)
- Hazardous materials (e.g. flammable liquids or gases)
- Gift cards or final sale items
- Gift cards or final sale items
If you're unsure about your item's eligibility, email us before starting a return.
Exchanges
The fastest way to exchange an item is to return the original and place a new order once the return is accepted.
Refunds
Once we receive and inspect your return, we’ll notify you about the status.
If approved, the refund will be automatically processed to your original payment method within 10 business days.
If more than 15 business days have passed since your return was approved and you haven’t received your refund, contact us at blissfuels@gmail.com.
European Union 14-Day Cooling Off Period
If your order is shipped to the European Union, you have the right to cancel or return it within 14 days, for any reason.
Returned items must be unused, in original packaging, and accompanied by proof of purchase.
